Customer Testimonials

Google logo
Google Sep 23, 2022

Andrei and Felipe both provided me with the best-in-class customer experience when getting my new Acura Integra. I went to trade in my ILX, and he came to me with an offer that made me happy and was at Kelly blue book value, which I appreciated. He was also responsive on his day off and went the extra mile to ensure I was happy with my purchase and options. I previously went to a different Acura dealership but will only buy my car from Andrei and my friends at Springfield Acura. Felipe hooked it up with good coverage for maintenance ...

DealerRater logo
DealerRater Sep 23, 2022

Andrei and Felipe both provided me with the best-in-class customer experience when getting my new Acura Integra. I went to trade in my ILX, and he came to me with an offer that made me happy and was at Kelly blue book value, which I appreciated. He was also responsive on his day off and went the extra mile to ensure I was happy with my purchase and options. I previously went to a different Acura dealership but will only buy my car from Andrei and my friends at Springfield Acura. Felipe hooked it up with good coverage for maintenance ...

Read at DealerRater

Google logo
Google Sep 20, 2022

Manny was Awesome! Very professional and friendly

Google logo
Google Sep 19, 2022

A huge pleasure dealing with Acura, Amazing help from Osvaldo Bravo, great service, friendy honest advice. Very impress by the help and service.

Google logo
Google Sep 18, 2022

Returning back to this location because my lease was ending. Manny L, was my sales agent and he was extremely helpful! Talk about great customer service he really took the time to see what my needs were and how he can best help me out. He made me feel comfortable and tried to accommodate to my budget. If you are looking for a car definitely come here and ask for Manny!

Google logo
Google Sep 18, 2022

Pleasant experience working with Wil Rosa & Andres in finance. Both worked very hard to get me the best deal possible. Will recommend to family & friends. Come in & ask for Wil Rosa, he won’t let you down.

Google logo
Google Sep 17, 2022

Google logo
Google Sep 16, 2022

Osvaldo was of great assistance in the purchase of a new Acura MDX !! Very helpful, worked out a good deal and patient, even with 4 year old around. Thanks Springfield Acura !! Check them out for your next purchase!

Google logo
Google Sep 10, 2022

Osvaldo was excellent! He’s very knowledgeable and attentive.

Google logo
Google Sep 7, 2022

Thank you, Wil! Really appreciated it! You are excellent supportive and patient! Thank you!

Google logo
Google Sep 7, 2022

When I tell you my guy Wil is the man with the plan. Super awesome! He went above and beyond and for that I'm super grateful. Enjoying my new ride!

Google logo
Google Sep 6, 2022

Worked with Osvaldo Bravo. Great guy. Down to earth and very polite. No bs. Didn’t breakout the typical four square paperwork. Straight to business without being rude.

Google logo
Google Sep 1, 2022

I worked with osvaldo and Anthony, definitely satisfied, for the first time I’m leaving a dealership not feeling like I got cheated. I was not easy to work with lol, they were very patient with me. I love my new car 😍

Google logo
Google Aug 12, 2022

I recently bought an Acura Integra from spring field Acura and my experience was amazing because of my sales person Carlos. He was such a professional with calm demeanor. Carlos guide me through every step with exceptional knowledge and positive attitude. I felt no pressure and the whole process was so easy. His manager also helped me a lot with getting me what I need. They gave me full control of the process. I never had such a great experience from a car dealer prior to this. This is probably the 8th car I am buying. The whole process of ...

Google logo
Google Aug 4, 2022

My experience with Springfield Acura was great the moment I walked in.I want to thanks Carlos my sales rep for helping me to buy my new MDX and process for my old trade in MDX. Carlos was very patient with me,he took me out for test drive and explained all the features with my new MDX.I also want to thank Anthony and Felipe who helped me with the process. Great team!!!

Cars logo
Cars Jul 23, 2022

It a nice clean place people there nice and know there work and will not steer you in the wrong direction so I would say you in good hand

Google logo
Google Jul 14, 2022

My experience with Acura was great from the moment I walked in, till the moment I walked out with my RDX 2022.. I want to thanks Roberto my sales guy for helping me with the process of trading my Camry and getting in my new RDX..Roberto is a great guy, he was very patient with me, he took me out for a test drive and explained me all the futures the rdx came with. I highly recommend this guy if you are looking for a new Acura. Also I want to thank Felipe the finance manager also a great guy, ...

Google logo
Google Jul 9, 2022

Google logo
Google Jul 9, 2022

Roberto is a great sales person. Very nice, professional, and helpful. He helps me to get a great 2022 MDX car

Google logo
Google Jun 26, 2022

If you are looking to buy at Springfield Acura, make sure you see Wil Rosa. Excellent salesman, not pushy at all and very honest. He has made it possible and seamless to get me into a 2022 RDX. MAKE SURE TO SEE WIL ROSA! Absolutely excellent!

Google logo
Google Jun 25, 2022

Google logo
Google Jun 24, 2022

Had a great experience working with Will Rosa to lease my new Integra. It wasnt the usual car shopping experience as he didnt try to push any car on me. He gave me all the options available and worked hard to get as close as possible to my budget. And when I left the showroom to consider the options, I didnt receive 50 calls as other dealerships have done to me. Went back the same week to finalize the deal and drive away. Easy and stress free.

Google logo
Google Jun 17, 2022

I came in cause I saw 2 cars online that I was interested in. Osvalda Bravo made sure I was walking out with one of them! He was very patient with me and worked with my standards which I greatly appreciated. honestly everyone in the dealership was very pleasant!! Thank you Osvalda for my new Kia Forte!!

Google logo
Google Jun 14, 2022

Service Excellence, Upfront Honesty

Google logo
Google Jun 13, 2022

Osvaldo Bravo is the best salesman in Springfield Acura! He helped me get my new RDX and trade in my TLX. He is very polite and made the buying process go super smooth. He went above and beyond to help me get this new RDX. I’m so happy, Osvaldo got to help me and that Springfield Acura has Osvaldo as a salesman. He is the right person to go to if you want to have a great buying experience.

Google logo
Google Jun 3, 2022

(Translated by Google) Excellent attention and services thanks to Osvaldo, Anthony and Wilson I made my purchase satisfactorily. I recommend it 100% (Original) Excelente atencio y servicios gracias a Osvaldo, Anthony y Wilson realize mi compra satifastoriamente. La recomiendo 100%

Google logo
Google Jun 3, 2022

I just had an another amazing experience at the Acura Dealership in Springfield. I have been a customer of theirs for over 10 years. Manny Lazo makes your car shopping experience wonderful. I met him 3 years ago and he is one of the many reasons I came back to get a new lease. Simply put, he gives you excellent customer service. I am loving my 2022 ILX. 🙂

Cars logo
Cars May 20, 2022

I was there for no more than an hour for my oil change, not to mention that I had just called an hour previous to coming in for service! I greatly appreciate Springfield Acura for accommodating me for short notice service, these guys really rock 💪🏾👍🏽

Google logo
Google May 14, 2022

Josh is by far the BEST sales and service guy. He truly makes every visit seamless, for us and my entire family! He’s the “greatest show on earth”! We love the time, comfort and dedication that Gregg and our friend Billy give us as well! Love- Jess and Ben

Google logo
Google May 14, 2022

Osvaldo was very attentive and listened to everything I needed. He was very considerate and patient and exceeded my expectations! I highly recommend him!

Google logo
Google May 10, 2022

So I will start off saying this is the 2nd Acura in 1 year I have bought from Springfield Acura . Felipe the finance man is the best . Most professional polite . And very straight forward on the whole process . I traded my car in for top dollar. And I got a killer deal on my new Acura . I just want to say thank you to Felipe personally he does everything you would want someone to do for you . Explains everything and he also wants what’s best for you how can you ask for more . All I can say is I will ...

Google logo
Google May 7, 2022

The service at Springfield was exceptional. Everyone from front reception to the detailed expertise and patience of my sales agent Roberto to Sales manager Anthony and the final experience with Andres was sublime. I appreciate these guys and thank you for the great service. I will be enjoying my new RDX Aspec Advance with pleasure. See you guys for my first oil change. Take care and come see these guys for any Acura vehicle.

Google logo
Google May 6, 2022

I purchased a car from Springfield Acura about 10 years ago and have been the recipient of their excellent service ever since. That said, I had my first hiccup with them recently when they were unable to repair my vehicle to my satisfaction after it was in an accident (with a deer). They did however keep me in a loner car through the duration of their efforts. They are confident they can still make good the repair, but I made the decision to buy a new vehicle instead. After sitting with Bill Ronnow, the General Manager, I am exceptionally pleased that ...

Google logo
Google May 4, 2022

My Dad purchased his 2019 Acura TLX SH-AWD and Will was awesome!!

Google logo
Google May 2, 2022

I recently bought my MDX from this dealership. All the associates were very friendly, Osvaldo Bravo helped me test drive the vehicle I looking for, walk me through all the features and helped getting better deal for my old car trade-in and getting new one . All went smooth within a time span of 3 hours. 🙂

Google logo
Google Apr 24, 2022

Went to the Springfield Acura Dealership to get what we really wanted and Andrei was able to get us into the RDX we wanted. Thanks Andrei!!!! And thanks to Felipe for the financing!!!

Google logo
Google Apr 12, 2022

Springfield Acura is great, Anthony B, Bryan, Felipe are great! Highly recommend this dealership. Will walk out happy

Google logo
Google Apr 12, 2022

Springfield Acura is amazing, highly recommend Bryan, Anthony, Felipe! They are so nice

Google logo
Google Mar 27, 2022

Had a great experience at Springfield Acura. My sales person Roberto provided exceptional service. He was very patient and made the whole process very comfortable from start to finish. He answered every question I had and was detail oriented throughtout the process. Overall I would highly recommend Springfield Acura.

Google logo
Google Mar 24, 2022

Dustin Roberts is the man! Walked in 10 minutes before closed and he stayed behind an hour after to close to make sure I could test drive, sign all the paperwork and walk out the door with my new f150. Great service! Would recommend!

Google logo
Google Mar 23, 2022

Google logo
Google Mar 21, 2022

This is my first time buying acura, Springfield acura was my best buying experience ever had. Andrei Borcan my sales consultant he is doing great job helped me got my 2022 RDX in less then 3 weeks .no hassle everything went very well. Explained to me everything that I need to know. If you want to buy a acura Springfield acura Andrei Borcan is you reliable sales representative.

Google logo
Google Mar 20, 2022

We went to look at the Acura MDX at the Springfield Acura. The associates at the dealership were very welcoming and friendly. They were well informed and helped us understand the different options available. Carlos took us for the test drive and explained the features very well. Felipe and Bruce helped us with the financing and finalizing of the leasing options. We are very excited to get our new car!! Thumbs up to Springfield Acura!!!!! Thank you for your services 😊

Google logo
Google Mar 20, 2022

Roberto was great to work with. Very professional and helpful throughout my car purchase. Overall it was great experience purchasing my next car from Springfield Acura. Counting on same experience for the life of my car.

Google logo
Google Mar 17, 2022

I spoke with 3-4 different Acura dealers in the NJ area, and Manny Lazo was by far the most honest, helpful, and sincere salesperson I worked with. While I didn't end up getting a vehicle, he genuinely tried his best (and did the extra work to get exceptions) his customer service was impeccable and reflects very well on this dealership. Would highly recommend Manny Lazo and ask for him personally if you do happen to call Springfield Acura!

DealerRater logo
DealerRater Mar 17, 2022

Samantha Hunter (Internet Sales Manager) helped me to get my first Acura SUV (MDX Type S). It took about 4 months since it was a pre-order and Samantha kept me updated on the status all along the way ! She was very patient and answered my numerous txt messages / emails and questions.. Went above and beyond to get me the best deal possible ! She indeed made this whole experience a very pleasant one. Brilliant ! Overall I found all team members at Springfield Acura, very friendly and accommodating ! Shout-out to Josh, Andres (Finance), Roberto for assisting to close the deal all along the ...

Read at DealerRater

Google logo
Google Mar 17, 2022

Such a great experience!! Manny helped get us into what we wanted and did not rush us at all . Felipe also helped close up the deal and get us home ! Thank you again to the best team !

Google logo
Google Mar 8, 2022

I just traded my Honda civic with a new Acura TLX , and the sales person there Osvaldo he was a great help and everything went very smooth, so if anyone by any chance looking for a new Acura make sure to ask for Osvaldo

Google logo
Google Mar 6, 2022

Will was such a professional and helpful salesman. I appreciate the fact that we were able to come to an agreement and close the deal rather quickly. This was by far the best car buying experience. This was the first time I didn't feel like I was being upsold and taken advantage of. This place and Will are nothing short of amazing. I've posted on all of my social platforms how painless my experience was. Do yourself a favor and ask for Will you won't be disappointed. I am now a part of the Acura family!

Google logo
Google Mar 5, 2022

Google logo
Google Mar 5, 2022

Google logo
Google Mar 5, 2022

Great experience. Manny Lazo is the BEST. Very personable, easy to work with and very honest. He worked very hard to get me the deal I wanted. This was my 6th Acura I purchased from Springfield Acura and the service remains top notch. I highly recommend this dealership and make sure you ask for Manny. I love my 2022 MDX!

Google logo
Google Mar 5, 2022

They are very professional of dealing with customers and they gave me a good deal on my MDX .. Roberto & nabil . I’m definitely recommend them to anyone

Google logo
Google Mar 5, 2022

Samantha & osvaldo we’re wonderful!!! They were very professional and fast service from beginning to end. I love my new car. Kudos to them!

Google logo
Google Mar 3, 2022

Google logo
Google Mar 2, 2022

When to fix somethings on my Acura MDX . They explain everything your car needs you choose what you wish to pay for . Loved the waiting experience Denise is amazing if you have children. So sweet!!! 🥰 but for me personally prices are excellent 🙌🏼❤️ Washed my car at the end of service with was a nice touch✨The guys gave my daughter balloons to entertain herself . I mean everyone is so nice UNREAL. Never ever going anywhere else to get my car serviced 💯

Google logo
Google Feb 28, 2022

Roberto was phenomenal to work with! The staff and customer service at Springfield Acura is first rate

Google logo
Google Feb 26, 2022

If you have any issues speak to the sales manager Anthony Bruce

Google logo
Google Feb 25, 2022

It’s an amazing dealership that have really helpful workers. I had Roberto helped me out and he really worked a deal for me and got me an amazing price for my trade in and help me get my new car…. Just ask for Roberto or manny when you get there and they will surely help you out

Google logo
Google Feb 22, 2022

Manny was such an amazing salesman! If your looking for a dealership/person where you feel like you are actually learning something and not being taken advantage of I definitely suggest you work with Manny! I had such a good experience and being a female and coming into this market and looking for a car he was easy going, layback and so funny! Such a great experience! Thank you so much Manny!

Google logo
Google Feb 22, 2022

We had a great experience this is our third time being here and purchasing a vehicle from this dealer. Roberto was very patient and got the best deal for us We are happy to fully be part of the Acura family

Google logo
Google Feb 19, 2022

Roberto was tremendous help in buying our car, his professionalism and sense of humor made the car buying process stress free, Springfield Acura is our dealer of choice the professionalism cleanliness and safety qualities of this site are perfect for our family, we are going to be coming back many years to come.

Google logo
Google Feb 18, 2022

No hassle car buying experience thanks to Osvaldo Bravo. Everything went so smoothly. He went over the features of the car with us and patiently answers all our questions. Thanks for all your help. Would highly recommend to our family and friends….

Google logo
Google Feb 13, 2022

It has a pleasure dealing with Roberto. Would recommend him to anybody in the market for an Acura!

Google logo
Google Feb 12, 2022

My experience with Roberto was awesome sauce. Nice, kind, patient man, showed me around the car etc... Keep up the good work!

Google logo
Google Feb 10, 2022

Just bought my 2022 MDX here, ask for Manny Lazo responds very quickly and made us a great deal!!!

Google logo
Google Feb 10, 2022

(Translated by Google) We successfully got a clean car with kind sales advisor whose name is Osvaldo Bravo. Thanks to Osvaldo Bravo for his kind attention, I was able to purchase the car safely. (Original) We successfully got a clean car with kind sales advisor whose name is Osvaldo Bravo. Osvaldo Bravoさんに丁寧に対応していただき、無事に車を購入することが出来ました。

Google logo
Google Feb 5, 2022

Springfield Acura was amazing! Specifically my sales person Roberto O. He was professional, kind and very patient from start to finish. I ordered my car back in November and he kept in touch with me the whole time, my car did not arrive until Jan.2022. Roberto was awesome and I highly recommend him and Springfield Acura for your next Acura. I am very happy with the car.

Google logo
Google Feb 4, 2022

Roberto and Felipe provided me excellent service! I found my dream car! They were super friendly and I’m so happy to lease my first vehicle with Acura. Thank you both so much for your help and for going the extra mile for me.

Google logo
Google Feb 3, 2022

Wonderful customer service! Roberto was very kind, patient, transparent and helped me finance my brand new 2022 Acura ILX ASPEC. I’m truly happy! Thank you!

Google logo
Google Jan 27, 2022

Roberto was my sales person! He sold me my 2022 Acura MDX aspec! Such a wonderful experience with him! He took his time explaining everything with me , showed me the car and all the vehicle options. Great sales person, friendly, patient, and most important understood what I wanted and wasn’t pushy at all. Highly recommend if you come to Acura speak to Roberto because he took great care of me ! Thanks again for everything Roberto! I’m one happy customer !

Google logo
Google Jan 25, 2022

Manny was an excellent salesman. I had a great experience and I’m excited about being a part of the Acura family.

Google logo
Google Jan 25, 2022

Manny Lazo- You f you need best service then talk to Manny. Manny is the best. Very friendly , knowledgeable sales consultant. Thank you!

Google logo
Google Jan 22, 2022

I haven’t purchased a vehicle in over 8 years. Manny Lazo did an AWESOME job as my sales representative. He was PATIENT, kind, and transparent with me. I look forward to working with him again!!

Google logo
Google Jan 21, 2022

Manny did a Fantastic job putting us in a vehicle

Google logo
Google Jan 21, 2022

Manny made this one of the easiest experiences I’ve ever had car shopping. Friendly, transparent, and communicative throughout the entire process. If you’re at this dealership, definitely ask for Manny.

Google logo
Google Jan 17, 2022

Best experience Ever Manny Lazo, helped me trade in my lease with such ease. With current low stock on cars across states, I was very pleased when he got me exactly what I was looking for. If ever in need for a sales person with patience, who cares, Manny is your guy. 🙂

Google logo
Google Jan 16, 2022

Osvaldo Bravo was patient, professional, and pleasant! I would recommend him as your salesperson at Springfield Acura. Anthony was also very helpful in making sure I was comfortable with my new car lease.

Google logo
Google Jan 8, 2022

(Translated by Google) Roberto is very professional, he answered all my questions. He really knows everything about the cars, how to use the controls, he treats me like family, he gave me several options, I really recommend Roberto as a seller 5🌟 (Original) Roberto se Porto muy profesional contesto todas mis preguntas. Realmente conoce todo sobre los carros cómo usar los controles me trato como familia me dio varias opciones realmente recomiendo a Roberto como vendedor 5🌟

Google logo
Google Jan 8, 2022

William and Felipe have been great. If you in need of buying a used or certified car make sure you request to speak with them.

Google logo
Google Dec 27, 2021

Professionalism, Punctuality, Quality, Value This review is for Spencer! He is an excellent communicator and gives information and tips of how to maintain your car. Spencer prepared me with information regarding my tires and different options I have as per my lease. He is extremely informative, which I truly appreciate.I leave in Staten Island but from now and on I will go to Acura Springfield service just for Spencer because it’s hard to find someone so patience and to trust. God bless you Spencer!!!!

Google logo
Google Dec 26, 2021

I needed a car service urgently for a sudden road trip. In spite of being busy the service department was able to accommodate me. I followed the service technician's recommended service. Very courteous and friendly staff. I did Acura MDX B1 service.

Google logo
Google Dec 25, 2021

If you guys come to this dealership, make sure you speak to sales professional William Ortiz and Felipe Miguel in finance because those two gentlemen were beyond helpful and just overall made me have a super pleasant experience while buying a car. They are both honest and super helpful in every aspect when purchasing a car.

Google logo
Google Dec 24, 2021

Osvaldo was great! He really understood my wants and needs and led me to a comfortable purchase. Highly recommend him to find the car you want!

DealerRater logo
DealerRater Dec 24, 2021

If you guys come to this dealership, make sure you speak to sales professional William Ortiz and Felipe Miguel in finance because those two gentlemen were beyond helpful and just overall made me have a super pleasant experience while buying a car. They are both honest and super helpful in every aspect when purchasing a car.

Read at DealerRater

Google logo
Google Dec 24, 2021

Purchasing my new 2022 Acura RDX A-Spec! Osvaldo Bravo and the team were great to work with and extremely helpful during the whole process! Highly recommended!

Google logo
Google Dec 23, 2021

Osvaldo is super helpful and knowledgeable. Easy to talk to and truly knows his products. This allowed for a smooth experience that was straightforward. Transparency is important in this business and his authenticity in this area is refreshing. Thank you!

Google logo
Google Dec 21, 2021

(Translated by Google) Osvaldo Bravo attended me very cordially and kindly showed me the cars they had in inventory and we went to drive all the models that I told him and he very kindly explained to me the operation of the car inside and out and also the necessary requirements. to buy it I highly recommend this dealer in case you are looking for an Acura. Good job 👍 (Original) Osvaldo Bravo me atendió muy cordial y amablemente me enseño los carros que tenían en inventario y fuimos a manejar todos los modelos que yo le decía ...

Google logo
Google Dec 18, 2021

Really great experience Osvaldo was super helpful and explained everything very well.

Google logo
Google Dec 11, 2021

As a woman buying a car in this male run industry, and my first Acura-Osvaldo was patient, understood my concerns, took his time explaining all the different Acura models and features. Hi knowledge and excellent customer focus is the reason why I chose to purchase my vehicle here. Thank you Osvaldo!

Google logo
Google Dec 11, 2021

Google logo
Google Dec 10, 2021

Went to Acura on Monday, just to window shop, I met Manny, he was very nice and kind, if or when I go back. I will definitely ask for him.

Google logo
Google Dec 7, 2021

Had the best experience at a dealership I’ve ever had. Manny was great, super transparent and helped work to get us the best deal possible. We loved working with him and Felipe in finance! Would 100% return for our next lease.

Google logo
Google Dec 5, 2021

Manny's customer service is great, he answered all my questions and concerns!

Google logo
Google Dec 4, 2021

Osvaldo very good service 😎👍

Google logo
Google Nov 29, 2021

Manny Lazo was excellent to work with. Made the sale simple and fast. Thank you!!

Google logo
Google Nov 28, 2021

Osvaldo and Felipe were great! Great deal and highly professional service

Google logo
Google Nov 28, 2021

It has been a great experience purchasing from Springfield Acura. My salesperson Mike and his manager Anthony did not keep me here long like other place. And worked out the best numbers for me. Thanks again!

Google logo
Google Nov 27, 2021

Have been buying Acura's for a long time from this location. Staff is different now but you still get a great service.

DealerRater logo
DealerRater Apr 4, 2021

I’ve had the best salespersons at Sprinfield Acura - Leo Daniels and Richard P. Great doing business with these professionals for 19yrs. They are highly recommended. 👍🏾👍🏾

Read at DealerRater

Leave Us A Review