Highly recommend! Samantha and Justin made buying my new vehicle as smooth and painless as possible. We negotiated over email prior to my arrival, and Samantha was awesome to work with. Extremely friendly and genuinely willing to work with me on price. Since I was driving 4 hours to pick up my new Integra Type S, they had everything lined up and ready to go as soon as I arrived. Justin handled the paperwork, was very transparent throughout the entire process, and readily answered every question I had. Exceptional service from start to finish. Worth the drive!

I can’t say enough great things about the customer service I received from Stephanie in the Service Department at Springfield Acura. She was incredibly kind, patient, knowledgeable, and genuinely helpful throughout the entire process. Not only did she take the time to clearly explain everything I needed, but she also followed up afterward to make sure everything had been taken care of. She even answered my questions about sales options without ever making me feel rushed or pressured. It’s rare to find someone who truly goes above and beyond to make sure a customer feels informed and valued, ... Read More

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Google - Aug 4, 2026

I can’t say enough great things about the customer service I received from Stephanie in the Service Department at Springfield Acura. She was incredibly kind, patient, knowledgeable, and genuinely helpful throughout the entire process. Not only did she take the time to clearly explain everything I needed, but she also followed up afterward to make sure everything had been taken care of. She even answered my questions about sales options without ever making me feel rushed or pressured. It’s rare to find someone who truly goes above and beyond to make sure a customer feels informed and valued, and Stephanie did exactly that. Every visit I’ve had to Springfield Acura has been a positive experience. Everyone I’ve interacted with has been friendly, professional, and willing to help. If you have the opportunity to work with Stephanie, you’re in great hands. I highly recommend Springfield Acura to anyone looking for outstanding customer service!

I recently took my car to this location for a service and I had an amazing experience thanks to Stephanie and Tara! They were professional, knowledgeable, patient, and genuinely cared. They answered all of my questions, made the entire process smooth and stress-free, and went above and beyond to make sure I was happy every step of the way. Stephanie’s outstanding customer service, attention to detail, and friendly attitude truly set her apart. She made me feel valued as a customer, and I couldn’t be happier with my experience. If you’re looking for someone who is honest, ... Read More

Full review text opened.

Google - Aug 3, 2026

I recently took my car to this location for a service and I had an amazing experience thanks to Stephanie and Tara! They were professional, knowledgeable, patient, and genuinely cared. They answered all of my questions, made the entire process smooth and stress-free, and went above and beyond to make sure I was happy every step of the way. Stephanie’s outstanding customer service, attention to detail, and friendly attitude truly set her apart. She made me feel valued as a customer, and I couldn’t be happier with my experience. If you’re looking for someone who is honest, dedicated, and truly cares about her customers, I highly recommend asking for Stephanie. She deserves all the recognition for the incredible job she does. Thank you, Stephanie, for making my Acura experience such a positive one!

I recently had my Acura ADX serviced at Springfield Acura and had a great experience with their service department. Both Stephanie and Tara were extremely helpful in getting my window replaced quickly. I couldn't ask for 2 nicer people to help me with my problem!

Justin Coombs and team went out of their way to make the re-lease a smooth process. Happy return customer at Springfield Acura