The service people was great...

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They made the process simple and stress free. I worked out all of the details with Mike over a series of phone calls. He was responsive and took care of everything that he said he would. I worked with Manny when I went to pick up the car. He is an honest man who took care of me with no issues and most importantly, no surprises. I was in and out in about an hour and I drove off with a deal and car I am happy with. Can’t think of a bad thing to say. If you’re in the market for a new Acura - I’d recommend reaching out to Mike D and Manny L ... they took good care of me.

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Our experience with Springfield Acura, specifically Anthony Bruce, was beyond our expectations. We originially went to another Acura dealership and walked out after five minutes because of the terrible customer service. As soon as we walked in here, we knew right away how much better it was going to be. Car shopping is usually not a fun experience, but the time we spent with Anthony going over all of the details and talking about what we wanted was actually alot of fun. We had a great day leasing our new RDX, and can’t wait to hit the road with it. Thanks Anthony and everyone at Springfield Acura!

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It was out first experience with Acura. But very thankfull for such an easy experience. Manny helped us to get a car of our dream and he made it very smooth and fast process. We decided on Acura Rdx with technology package. He was very informed about the car and answered all our questions and concerns. And he delivered what we wanted and promised us the price the asked. We thank you for everything! Rabatin Family.

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It took me a couple of days to figure out how I wanted to articulate this review. First and foremost, if you plan on buying a car; any car brand I would suggest that you check out Springfield Acura first. With that said, let's start from the beginning. One night on our way home from dinner I wanted to swing by the parking lot of Springfield Acura to see what they might or might not have to offer. I wanted to see if there was anything that caught my eye. The lease on my 2015 Jeep Wrangler was about to expire and I was looking for a more fuel-efficient car. As I was driving through the parking lot a woman by the name of Mary S. was walking out to go home and stopped at my wife's window. We had a quick conversation and she gave us her business card. >>>Fast Forward three weeks, I came back to the dealership spoke with Mary and we exchanged more information. I began the process without feeling pressured into something that day. I came back a few days later and spoke with Jimmy (Sales Manager). Jimmy informed me that Mary was off and that he could assist me. After figuring out what I was looking for, at the price point I could afford, we settled on a 2019 ILX ASPEC. I went home, talked over the deal with my wife and came back the following day to complete the purchase. The entire process was simple and easy. No pressure, even with the finance guy who usually tries to upsell your sale. They even honored a coupon I received in the mail for 2 years of free maintenance after I completed the purchase. (Even if it's just oil changes) Overall, I had a great experience. I hope you took the time to read this review and give these guys a shot at providing you with your next new car.

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This service department is wonderful. I purchased a 2018 AWD Pearl White Acura RDX this past January. I purchased it from another dealership in NJ. The other dealership blew off the noise I heard when my automatic transmission shifted at 35-40mph. I approached them with this 3 times this year and they didn't know what it was or why it was happening and didn't seem to care. This service department did one road trip and knew what my issue was. I have an appointment for next week to get it fixed. I have had this problem for almost a year. Acura Corporation did a great job referring me to this dealership in Springfield, NJ.

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