Buyer beware. After I agreed on a price they showed me the invoice and about $3000 was ADDED on for certification, despite the fact it was advertised as certified. Bait and switch. They also added almost $500 for Administrative fees. Needless to say I did not purchase the car. I felt very scammed.......

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BEWARE!!! AND DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! Brought in a 2022 Acura MDX A-Spec I just bought recently to this dealership because the speakers stopped working out of the blue. The car has about 31k miles on it and everything was working fine until the speakers stopped working. It turns out that recent MDX models are prone to clogged drains on the roof regardless of how well the car is maintained and even if the owner isn’t negligent in any way with car. Considering this, whatever needs to be done to fix this should be covered under warranty, ...

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Courteous salesperson (Rich P). Rich was helpful and patient. Entire purchase process was quick and least.

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Tara is great , phenomenal service . Best Acura I been to

Customer service always courteous. Service was provided immediately upon arrival!

awful customer service. Do not live up to the Acura Excellence Standards. zero courtesy, rudeness over the phone and in person. Dirty facilities. Unqualified cashiers.

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Came on a Monday and dealt with Montá Harris, he was exceptional and helped us throughout the whole process. Definitely recommend seeing him for your next Acura.

Rich P. was soooo sweet, patient, and helpful. He knows his stuff. Couldn’t have gone any smoother. Very insightful and so so helpful. If you’re looking to buy and see your options for an Acura, Richard P. is your guy!!!! Thanks so much.

Richard Passananti cares about details to benefit his customers. We have been buying cars from Springfield Acura since 1999. They have an exceptional team for service and Richard P. is one of the finest salespersons we have had...for many years. This is the place to find best deals, full inventory, customer service that values your business. We will continue to support and buy from Springfield Acura, NJ for many years to come.

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Smoove easy process , if you’re going to get a Acura from Springfield , go straight to Osvaldo he’s the man !

Had a great experience with Morales and Manny got me in exactly what I wanted with a great price thank you guys !

This is my first Acura & I love the MDX that I purchased in January 2024, and Samy is the best. He helped me out & will have me as a customer forever!!

A special thank you to my sales man Jeff. He was amazing. He did everything in his power to make it work and for us to drive off in our new Acura. Recommend this man 💯 you won’t be disappointed.

I had an awesome experience buying my car at this dealer , thanks to Jeff who made sure I got the best deal and best equipped car. Made the transaction smooth and was honest, thanks for looking out for my best interest

Jeff made my car shopping experience very easy ,highly recommend his services .

I had a really great experience with Jeff! Was highly respectful, helpful and very explainable!

Jeff was Great, Kind , and Attentive . I would recommend his services with out reservation

Great experience at Springfield Acura, Jeff my salesman was exceptional! Thank you.

Jeff was amazing, excellent service. Highly recommended. Thank you

Jeff was the best !!!!! He was very knowledgeable

(Translated by Google) Jeff was very friendly and helpful!! (Original) Jeff fue muy amable y servicial!!

Jeff was above and beyond, simply the best!!

Jeff’s help and service in finding the car I love was amazing great guy and very detailed!

This is my second car from Springfield Acura, Rich P was my salesman and everything was flawless. If you come to Springfield Acura see Rich P. HE’S THE BEST!

We have been customers for over 20yrs and have always been treated with respect and courtesy! Our salesman Richard P. Has worked tirelessly to ensure that we are always satisfied and comfortable with our decision!

Drove about 45 minutes to the dealership after seeing a used car posted by Alexis. He was an amazing help, super straight forward with me, and a great guy to talk with during the whole process. No hidden fees when the price was brought to me, a great price, and great service from all. Loving my 2023 Integra! Thank you Springfield Acura and Alexis!

Hands down Osvaldo Bravo is was a very helpful gentleman.. I previously came to him and spoke about my ideal car.. until we spoke it into Existence today and got it done ! He had an amazing and honest personality .

Just leased two cars this weekend from Springfield Acura after leasing one a few years ago. They are the best Acura dealership in the NJ/NY area. Ibrahim the sales consultant & Anthony the Manager were nothing short of amazing. Total recommend!

Excellent service today. Quick easy and painless with Rich P! Will continue to come back for our cars.

Richard P. was fantastic. The sales process was no fuss no muss. He and the Sales Manager, Anthony, were great, personable and easy to work with. This is my second car with Springfield Acura and I would not hesitate to recommend.

Oswald Bravo was awesome, polite , and attentive. Thank you for your service

Rich Passananti was great. I bought 2024 MDX, he got me the exact color in the price range I was looking for within a week.

Great experience working with Rich P. I appreciate your patience during my car search.

So happy with my car! Richard Morales and Nabil were super friendly!

We had a wonderful experience buying a car at Acura, especially with Monta's assistance. He was patient, friendly, and professional with us throughout the car-buying process and provided us with all the information needed. The process was fairly smooth and simple, and the service was nothing short of exceptional. Thank you Monta!

I had a great experience purchasing my Acura TLX with Carlos. He helped me so much throughout the whole process. I definitely recommend him. Great experience

Osvaldo Bravo was great!!!

Richard Morales was AMAZING! He made my experience really great. I loved how he took the time to explain the process and walked with me every step of the way. Thanks Richard.

Antonio Estacio is a phenomenal person. He went above and beyond to get me my car. Wouldn’t have a new car with out his amazing help. If you ever need a guy he’s that guy .

Osvaldo Bravo helped me with deciding my new car today. This is the second time that Osvaldo helped me and he never fails to satisfy a customer. I've been an Acura customer since moving into this country more than 20 years ago and had met many sales agent in Acura. Osvaldo so far has excelled in customer service. Looking forward to do the same with my next car.

Osvaldo Bravo was awesome in helping to secure a deal on a new MDX. Has an awesome personality and super pleasant to do business with. Will be coming back again. Thank you!

Osvaldo Bravo is the man. He was very helpful and friendly

Osvaldo Bravo was an excellent salesperson - straightforward and fair. Would highly recommend.

Great experience with Carlos! He got my wife and I into a 2024 RDX and it was overall a great experience. So far so good with the car!

Misleading and overpriced. I was excited to get my new Acura serviced at Springfield Acura. It was very easy to set up a next day appointment. My husband brought my car in for me while I was at work and he called me to report to price he was quoted. The price he was quoted was not what I ended up paying. I called and spoke to our service rep Tara and she explained she broke all of this pricing down for him, he does not recall that so this is a he said she said situation. At the end ...

My car's service was very customer focused! And... excellently and timely provided!

Smooth and pleasant experience. This is my second time dealing with Osvaldo who is always nice and patient throughout the whole process. Thank you and Acura of Springfield for my 2024 MDX

Monta and Antonio were excellent they both helped me buy my daughters dream car and made our experience very worth while !

Great service. I highly recommend Richard Morales . He is amazing. He got me a great deal and was really helpful and respectful with me .

I recently visited Springfield Acura to look into leasing a new vehicle as my previous lease was coming to an end. After already owning an 2022 Acura TLX A-Spec, I decided to go to the dealership and see what my options were and check out their inventory. I was met by Jeffrey, one of the Sales and Leasing Consultants, who immediately made my shopping and buying experience his top priority. From the moment I walked in, he greeted me warmly and attentively listened to my needs. He went above and beyond to ensure I found exactly what I was looking for, ...

Osvaldo Bravo & Denis Garcon were honestly great! Made the process super smooth & I cannot thank them enough!

Great experience. Carlos is a great salesperson and the whole dealership was god to work with.

I just leased a new MDX and was very satisfied with the overall experience. I met with Michael H first, and his walk-through of the all the customization features was the compelling factor, compared to other brands. When I came back to finish the deal, I worked with Oswaldo and he worked hard to streamline the process from start to finish. And then, even after signing the lease, he has gone above and beyond to answer some additional customization questions.

I highly recommend Osvaldo Bravo, he was such a big help in helping me find the car I wanted and was so kind and patient with me

Got a car from Antonio, He is the best, he was very friendly, got me in and out of the dealership so fast and into my dream car couldn’t ask for a better experience in any way

Just made the deal Osvaldo Bravo, it went great and he is a cool guy , ask for him if you are looking to buy a car

I wanna say thank you Antonio! What Honda couldn’t do in a month you did in 2 hours. Antonio went beyond measurements to get me approved.

Antonio help us get our dream car easy to work and fast well recommended.I had such an amazing experience, my second car purchased from this location. Antonio was equipped with all the knowledge, patience and care in ensuring a smooth sales process from beginning to end. His very professional.

We found a good deal on an Integra. The salesman we paired up with was named Montá. He really helped out as much as possible, and made sure the experience was as smooth as possible. He cares about his customers and earning your business! Overall, had a great experience here with a great salesman.

I worked with Richard Morales. Highly recommended. Thank you.

Antonio was excellent helping me find the right car ! Nothing but good things to say about him very professional. I will absolutely recommend him and this dealer to anyone looking for a new car. I can’t thank you enough for the great experience!

Thank you springfield Acura for having such a great employee like Antonio Estacio, made me feel comfortable enough, to say yes to car, very nice and respectful, made my experience feel like a walk in the park, thank you, Antonio your THE BEST

Quick and friendly service.

Richard Morales and Will Rosa help me get into a nice 2021 ilx. You guys are the best if I could give them 20 stars I would. Come to Springfield acura ask for Richard Morales and tell to have Will do ya paperwork thanks guys

I had asked someone which salesman they would recommend me to help me with my lease & they said Osvaldo. Although I decided to keep my vehicle and not lease a new car his professionalism, manners & hospitality to genuinely help since the day I met him left a lasting impression on me to say the least. Osvaldo Bravo that’s who should ask for when you step into Springfield Acura.

Professional and respectful. Richard P. and Antonio E. both where excellent. I will make sure you stop by again for my next car.

Great as always! Wanted to add looks like I had Squeegee or eraser mark on my car. Manager did not hesitate to get it buffed out immediately. A+ thanks guy. Sorry if i made it a big deal

It was a great experience in Springfield acura everything went easily. The sales man was amazing (Richard Morales) I really appreciate him...I give him five stars he's really deserve it....

Monta Harris was an outstanding professional. He explained in detail the entire process and was able to help me get an amazing deal in my new Acura Integra. I highly recommend this dealership and even more Mr. Harris. You’ll be in great hands purchasing/leasing your new vehicle. I can’t thank you enough Monte and staff. I wish I could give more stars

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I had such an amazing experience, my second car purchased from this location. Antonio was equipped with all the knowledge, patience and care in ensuring a smooth sales process from beginning to end. His professionalism exemplifies the face of a great family owned dealership. The GSM, Anthony Bruce, was present and such an amazing asset and his involvement at the front line. Everyone encountered was a breath of fresh air here at Springfield Acura!

I just purchased my car from Andrea and Antonio, and I couldn’t be happier with the service. They managed most of the deal virtually, and I only had to come in to sign papers quickly. They were very knowledgeable and offered me an incredible deal that no other dealership could compete with. When my lease is up, I will be coming back to them for my next car!

Mr. Antonio was extremely welcoming from beginning to the end. The entire time spent there was an abundant of transparency. Antonio is a fighter and will work hard with you to reach an agreement that’s acceptable and comfortable.

Ask for Monta! He made the car buying experience crystal clear, got me in more car than I thought I could afford. Love my new MDX A- spec! Thanks Monta!

We had the best experience ever. Antonio was the best. He worked so hard at getting us what we wanted.

The sales representative was patience, explain the vehicle from front to end, the best of all he got me where I want to be, especially in pricing, thank you Carlos you are the best

I picked up a CPO TLX Type S. Dealership was great. Had excellent service from Osvaldo, Anthony and Antonio. Would highly recommend this dealer. Thanks guys!

Highly recommend specifically if you’re a first time buying. Obravo was very patient answer all my question allowed me get a full test drive experience !!! Highly satisfied

Osvaldo was great

Had a great experience with Carlos got me a great deal on a New Mdx. Definitely recommend him

Everything was fast, I sent everything to Antonio estacio by phone when I got to the dealer and Antonio received me and my husband with great attention and making us feel comfortable and relaxed and my Acura MDX waiting outside showed it to me first before signing any paper, everything was as he explained to me.😊

Osvaldo was amazing. He is extremely knowledgeable about the car I was interested in and went above and beyond to make sure I left here with an amazing car. Highly recommend!!!

Had a pleasant experience at Springfield Acura. Osvaldo was great! He was very knowledgeable and patient. Answered all of my questions and broke down all the details!

I recently had the pleasure of working with Carlos to secure a car loan, and I must say, the experience was nothing short of exceptional. From start to finish, Carlos demonstrated a high level of professionalism and genuine care that made the entire process incredibly smooth and stress-free. Would definitely recommend him!

The process of purchasing a vehicle has always made me a bit nervous but this experience overall was amazing and very seamless. Osvaldo helped me find a car that I love and was very good at addressing any questions or concerns throughout the process. 10/10 experience - thank you Osvaldo!!!!

This was my first time purchasing a vehicle and i knew as soon as i walked into this dealership i was walking out with a vehicle. I was greeted by friendly staff but one specific one stood out and that was Osvaldo and who helped me purchased my first vehicle. He explained everything to me from features to pricing. He was the most friendliest person ever and very respectful. If this is your first time purchasing a vehicle or your 100th i promise you, you will not regret going to Osvaldo. Thank you!!

Osvaldo Bravo made getting an MDX a pleasant experience. We really appreciate his time working with us to get the car we needed based on our needs.

When going in ask for Osvaldo. He is a great professional and will work towards your needs. I highly recommend him when getting your future car. A great salesman.

So excited about my new purchase!!! The salesman, Osvaldo Bravo, was super helpful, professional, and knew every little detail about each model and trim. 10/10 recommend buying your new Acura here, way smoother than other dealerships I’ve dealt with in the past

Osvaldo was extremely helpful and knowledgeable. We left with a new mdx and couldn't be happier!

Amazing service. Osvaldo is extremely personable and understanding and finds you exactly what you’re looking for. I’m in love with my new car!

Great Service . not a lot of waiting time . If you go there , ask for Osvaldo. Nice guy, polite with a nice sense of humor. He helped me navigate my first big car purchase after my first beater car. It was sweet and the value was below market average . Thank you Springfield Acura. THANK YOU OSVALDO !!

My experience with Osvaldo was phenomenal from start to finish. His warm and welcoming nature made me feel at ease and his engaging conversations throughout the process made it enjoyable. Osvaldo guided me through every aspect of buying a new car, patiently answering all my questions and ensuring I felt confident in my decision. I can't thank him enough for his exceptional service and highly recommend him to anyone in search of a stress-free car-buying experience. ☺️

Recently had an amazing experience at the dealership, all thanks to Carlos Lasso. Right from the start, he was super welcoming and genuinely cared about what I was looking for. If you're in the market for a new ride, I highly recommend you to ask for Carlos, he'll take great care of you!

My car-buying experience was smooth and amazing!! All thanks to Carlos and his professionalism and dedication. I left the dealership feeling confident in my purchase and would highly recommend Carlos to anyone looking for a car!

I am so thankful. They took my trade in and was able to get into a new leased car as I wanted. My experience has been great thanks to Antonio Estacio who helped my all the way through the process.