We had an absolutely wonderful experience at Acura Springfield! From the moment we walked in, we were greeted by Mr. Raayan, who was incredibly kind, welcoming, and helpful. He took the time to understand what we were looking for and explained all of our car options in great detail. He was patient, knowledgeable, and never made us feel pressured. We also had the pleasure of working with Mr. Nabil, the manager, who was extremely down-to-earth, professional, and accommodating. He went above and beyond to help us finalize the deal and made the entire process smooth and stress-free. We truly appreciate ... Read More

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Google - Aug 13, 2026

We had an absolutely wonderful experience at Acura Springfield! From the moment we walked in, we were greeted by Mr. Raayan, who was incredibly kind, welcoming, and helpful. He took the time to understand what we were looking for and explained all of our car options in great detail. He was patient, knowledgeable, and never made us feel pressured. We also had the pleasure of working with Mr. Nabil, the manager, who was extremely down-to-earth, professional, and accommodating. He went above and beyond to help us finalize the deal and made the entire process smooth and stress-free. We truly appreciate the excellent customer service we received from both Raayan and Nabil. They made us feel valued and comfortable throughout the entire experience. If you’re looking for a great Acura dealership with friendly, honest, and professional staff, we highly recommend Acura Springfield! Thank you, Raayan and Nabil, for making our car-buying experience such a positive one! 🚗✨

Ryan and Sean were very professional and helpful. They made the whole process so much easier.

Shout out to Bradon for programing & putting the code in to my Tl

Demetrius sold me a certified pre owned 2023 Acura RDX. He is an overall great sales rep who is educated and very concise. He is also extremely personable and made the car buying process smooth and virtually effortless, which is immensely appreciated. He performed all required tasks in a timely manner, I would recommend to anyone buying an Acura to come here and specifically see Demetrius.

Fantastic service! A friendly atmosphere top to bottom, no hard sell tactics or pressure to buy. I will be back!

Demetrius was amazing, great service, helped us make our decision pretty fast. Define salesman. For sure would return and have him work with us. 10/10

Buying a new car can always be stressful. Ramayana made this a great experience. He was very attentive and answered all our questions. It was a pleasure visiting this dealership.

I had my TLX serviced in Springfield for an oil change with Tara Ross, who is an exceptional service consultant and I go to regularly. Steven P, the technician found I needed a differential pressure switch repaired. Stephanie took the time to fully explain what this was all about, made sure the appointment was made and followed up with me to make sure the car was serviced properly. I am very pleased with everyone who has been working with me at the dealership and would go nowhere else to have my car serviced. Thank you all.

Ryan is one the best sales person at the dealership. He is nice, pat, kind and polite. I was a very good experience I would do it over and over again if I have to.

Stephany and Tara are amazing aervice and sales women at Acura of Springfield they make sure the staff is doing what they need to do to satisfy their customers

Justin and Michael made the buying experience at Springfield Acura wonderful! I would recommend them to friends and family.

Highly recommend! Samantha and Justin made buying my new vehicle as smooth and painless as possible. We negotiated over email prior to my arrival, and Samantha was awesome to work with. Extremely friendly and genuinely willing to work with me on price. Since I was driving 4 hours to pick up my new Integra Type S, they had everything lined up and ready to go as soon as I arrived. Justin handled the paperwork, was very transparent throughout the entire process, and readily answered every question I had. Exceptional service from start to finish. Worth the drive!

I can’t say enough great things about the customer service I received from Stephanie in the Service Department at Springfield Acura. She was incredibly kind, patient, knowledgeable, and genuinely helpful throughout the entire process. Not only did she take the time to clearly explain everything I needed, but she also followed up afterward to make sure everything had been taken care of. She even answered my questions about sales options without ever making me feel rushed or pressured. It’s rare to find someone who truly goes above and beyond to make sure a customer feels informed and valued, ... Read More

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Google - Aug 4, 2026

I can’t say enough great things about the customer service I received from Stephanie in the Service Department at Springfield Acura. She was incredibly kind, patient, knowledgeable, and genuinely helpful throughout the entire process. Not only did she take the time to clearly explain everything I needed, but she also followed up afterward to make sure everything had been taken care of. She even answered my questions about sales options without ever making me feel rushed or pressured. It’s rare to find someone who truly goes above and beyond to make sure a customer feels informed and valued, and Stephanie did exactly that. Every visit I’ve had to Springfield Acura has been a positive experience. Everyone I’ve interacted with has been friendly, professional, and willing to help. If you have the opportunity to work with Stephanie, you’re in great hands. I highly recommend Springfield Acura to anyone looking for outstanding customer service!

I recently took my car to this location for a service and I had an amazing experience thanks to Stephanie and Tara! They were professional, knowledgeable, patient, and genuinely cared. They answered all of my questions, made the entire process smooth and stress-free, and went above and beyond to make sure I was happy every step of the way. Stephanie’s outstanding customer service, attention to detail, and friendly attitude truly set her apart. She made me feel valued as a customer, and I couldn’t be happier with my experience. If you’re looking for someone who is honest, ... Read More

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Google - Aug 3, 2026

I recently took my car to this location for a service and I had an amazing experience thanks to Stephanie and Tara! They were professional, knowledgeable, patient, and genuinely cared. They answered all of my questions, made the entire process smooth and stress-free, and went above and beyond to make sure I was happy every step of the way. Stephanie’s outstanding customer service, attention to detail, and friendly attitude truly set her apart. She made me feel valued as a customer, and I couldn’t be happier with my experience. If you’re looking for someone who is honest, dedicated, and truly cares about her customers, I highly recommend asking for Stephanie. She deserves all the recognition for the incredible job she does. Thank you, Stephanie, for making my Acura experience such a positive one!

I recently had my Acura ADX serviced at Springfield Acura and had a great experience with their service department. Both Stephanie and Tara were extremely helpful in getting my window replaced quickly. I couldn't ask for 2 nicer people to help me with my problem!

Justin Coombs and team went out of their way to make the re-lease a smooth process. Happy return customer at Springfield Acura

Great customer service. Quick and fast service. Carlos Lasso was very informative.

My experience here at Springfield Acura was amazing. With the assistance of salesman Justin, he was able to work with me upon purchasing my new vehicle. He stayed in contact, kept me up to date, and was very resourceful. I was in and out and the customer service was excellent. Thank you Justin !

Michael Michael Michael! That’s the man you need to ask for. Easy, quick, and got the deal done. 10/10

I had such a wonderful experience working with Richard Passananti. He was incredibly friendly, professional, and knowledgeable, and made the entire process seamless from start to finish. He took the time to explain everything clearly and never made me feel rushed or pressured. He is truly one of the sweetest people I’ve met, and it’s obvious he has years of experience because he knows exactly what he’s doing. Buying or leasing a car can be stressful, but he made it enjoyable. Highly recommend asking for him if you visit!

Highly recommend Justin ! Super helpful and accommodating to what I was looking for. Extremely happy with the deal he was able to workout for me!

Richard morales was great and make everything easy .

I went to Acura Springfield yesterday. I met with this amazing sales person name Justin . He was amazing with everything. He made sure I get what I need and also he made my life easier in picking up cars . We had a great experience with him .

Rich P - great guy!

(Translated by Google) The service in the parts department is good, but the parking space is very limited. Sometimes there are no spaces available, and you have to find a way to park. (Original) Buena la atención que ofrecen en la sección de partes, pero, es muy reducido el espacio para el parkeo. A veces no hay y tienes que ingeniárselas para estacionar.

Had a wonderful experience thanks to Matt and Ant here at Acura. They took me in last minute and worked with me exchanging my lease and got me the best deal possible. Matt even came in on his day off to accommodate me so I could get my Integra early. An amazing staff who really cares and have made this transition into my next vehicle seamless!

I had the pleasure of dealing with Stephanie Oquendo as my sales associate. She was very kind, helpful and very informative. She treated me very respectful and patient with all my questions. Thank you Stephanie. I will definitely recommend others to purchase their new vehicle with Acura. I love my new ACURA MDX. PS … KNICKS IN 5 BABY!!

I recently purchased a car and had the pleasure of working with Justin Coombs. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to answer all of my questions, made the entire process smooth and stress-free, and never made me feel pressured.

Demetrius was excellent to work with and made the whole process seamless! Would recommend him to anyone!

My experience with Springfield Acura was a mix of extreme disappointment and exceptional customer service. My friend and I initially reached out after finding a vehicle online and were connected with Samantha, the Internet Sales Manager. We specifically confirmed that the vehicle was in stock before making the 1.5-hour drive to the dealership. We were also provided payment estimates and led to believe that everything was in place to finalize a deal upon arrival. Unfortunately, after arriving, we were informed that the vehicle was not actually available. This was incredibly frustrating after spending three hours round-trip traveling based on information ... Read More

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Google - Jul 11, 2026

My experience with Springfield Acura was a mix of extreme disappointment and exceptional customer service. My friend and I initially reached out after finding a vehicle online and were connected with Samantha, the Internet Sales Manager. We specifically confirmed that the vehicle was in stock before making the 1.5-hour drive to the dealership. We were also provided payment estimates and led to believe that everything was in place to finalize a deal upon arrival. Unfortunately, after arriving, we were informed that the vehicle was not actually available. This was incredibly frustrating after spending three hours round-trip traveling based on information that turned out to be inaccurate. As an Internet Sales Manager, having a clear understanding of inventory and providing accurate information to customers is essential. Had we known the vehicle was unavailable, we would have made different plans. That said, what could have been a complete waste of time was saved by one individual: Justin Coombs. I have purchased more than 20 vehicles over the last two years for both personal and business use, and I can honestly say Justin is the best automotive sales professional I have ever worked with. From the moment he stepped in, he was patient, knowledgeable, professional, and genuinely focused on finding a solution rather than simply making a sale. Since the original vehicle was unavailable, Justin took the time to understand our needs, budget, and priorities. He carefully reviewed every available option and never once pressured us. Instead, he focused on creating a great customer experience and ensuring we felt comfortable throughout the process. His communication, professionalism, and dedication were truly outstanding. My interaction with the finance department, however, was far less positive. The finance manager, Marquees, appeared overwhelmed and did not provide the level of customer service I would expect during such an important stage of the buying process. In fact, we were prepared to walk away from the deal entirely due to the experience. Once again, Justin stepped up. Rather than allowing us to leave dissatisfied, he continued advocating for us and even involved dealership leadership to see if there was a way to make things work. His commitment to customer satisfaction went far beyond what most sales representatives would do. The reason I cannot give Springfield Acura five stars has nothing to do with Justin. It is due to the inaccurate information that brought us to the dealership and the poor experience we encountered in the finance office. Justin, however, deserves every bit of recognition possible. If I could give him 20 stars, I would. He is the type of employee every dealership should want representing their brand. His professionalism, work ethic, and customer-first mentality are rare in today’s automotive industry. Thank you, Justin, for turning a frustrating situation into a positive one. You are the reason we will consider returning in the future, and I have no doubt you have an incredibly successful career ahead of you.

My mom today purchased her brand new car. Which was a 2026 Acura ADX A-spec advanced package. The staff here were extremely nice and professional especially Richard P. He was able to bring down the payments of the car to match what another location wanted which led to her getting the exact car that she wanted by getting it sent to the location just in a few days. We appreciate and thank Richard P and all the Acura staff

I had an amazing experience working with Sean! As a first-time car lessee, I had so many questions, and he was incredibly patient, knowledgeable, and thorough every step of the way. He took the time to explain everything clearly, never made me feel rushed, and made sure I was comfortable and confident with every decision. Thanks to Sean, I found the perfect mom car for my growing family, and the entire process was smooth and stress-free. If you’re looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend asking for Sean. Thank you ... Read More

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Google - Jul 8, 2026

I had an amazing experience working with Sean! As a first-time car lessee, I had so many questions, and he was incredibly patient, knowledgeable, and thorough every step of the way. He took the time to explain everything clearly, never made me feel rushed, and made sure I was comfortable and confident with every decision. Thanks to Sean, I found the perfect mom car for my growing family, and the entire process was smooth and stress-free. If you’re looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend asking for Sean. Thank you again for making this such a great experience!

Great experience! Demetrius made the entire process of buying stress free. He walked through each step very thoroughly and made sure i knew the car well. Very knowledgable about cars in general. Personable as well. First time buying was a breeze because of him.

Had an amazing experience at Acura of Springfield! The lease transaction was fast, they listened to what I wanted and best of all, NO LIES! Huge thank you to Nabil and Richard for all their help.

I recently purchased a new car from Springfield Acura, and the experience was excellent from start to finish. Demetrius was my salesperson, and he was knowledgeable, patient, and made the entire process easy and enjoyable. Anthony was also incredibly helpful, answering my questions, helping me choose between two different cars, and working with me to get the deal I wanted. I truly appreciate their professionalism and outstanding customer service, and I highly recommend Springfield Acura.

I highly recommend Springfield Acura! I worked with Richard P - he was patient, kind, informative and honest. I asked him so many questions and we went on 3 separate test drives! I am very happy with my purchase and my experience. Thank you, Rich!

Justin was extremely helpful and made the car-buying process quick and easy. I'm very happy with my vehicle, the great deal I received, and the price. Everything was handled in a timely and professional manner. I highly recommend Justin to anyone looking to buy a car!

Demetrius was an amazing help! Thank you God!

Samy & Richard Morales were great through the whole process! this is our fourth car purchasing with them and they've helped us through the whole process very seamlessly! they've become our family dealership for sure! HIGHLY RECOMMEND!

Just bought a TLX and had a great experience. As an out of state buyer was worried but, Michael made everything super easy. Worked with Finance manager, he took the time to explain all my options and answer all my questions. Justin helped us the day we picked up car and he was excellent. Overall had an amazing experience. Very happy with my TLX

I had a great experience with Rich. He was very understanding and patient with me while I purchased my first vehicle on my own. 10/10 would recommend.

I have been taking my car to this location for some time now. I will say im not been satisfied with the work that have been done on my car nor the communication from the service department. However, Stephanie has been a tremendous help with fixing the communication gap and providing support. I would give her 5 stars if I could.

Just bought an ADX from Springfield Acura and love it. This location has a huge selection of new and used Acuras. Justin was my salesman and he was exceptionally knowledgeable. He offers a calming and kind presence throughout the car sales process.

Richard morales is a great salesman, everything was easy and fast. Thank you so much I recommend going to Richard morales if you even need a Acura.

Richard P made it easy and straightforward to buy our new integra aspeccar. Least stressful car buy experience we have had.

My person (Demetrius) was so out no outstanding throughout the whole buying process He answered all my questions. I was never pressured Demetrius worked So hard to get and find that was in my budget His professionalism is outstanding as well as his customer service. I highly recommend you come see him to purchase your next vehicle.

Demetrius was very helpful and understanding of our needs. He provided a great customer service and experience. He answered every single question we had. Thank you Demetrius for everything you did for us today! You rock and you deserve a raise!!! Laura

Wife and I want there today bc her lease was up on her tlx Our sales person was Damian very nice worked with us to get us in price range we needed to b highly recommended

Richard P is patient and very knowledgeable. Great experience!

Richard P was amazing to work with and highly recommend. Could not be easier! Go Acura!

Sean was very helpful throughout the whole process as well as the manager. I would highly recommend!!!

Great experience and easy to work with!! I would highly recommend!!!!!

Richard Morales was great! Very helpful and knowledgeable. 10/10.

My wife and I loved our experience at Acura of Springfield. Demetrius provided exceptional customer service from start to finish. He was professional, knowledgeable, patient, and made the entire process smooth and stress-free. We truly appreciated his attention to detail and willingness to answer all of our questions. Thank you for making this such a positive experience—we highly recommend Demetrius and the team at Acura of Springfield!

Great experience

This makes our second MDX for our family. The service and experience with Springfield Acura was undoubtedly amazing.. I would certainly recommend my friends and family if they are purchasing a new or used car to head out to Springfield Acura.

Our experience was smooth got a great deal from Carlos would def recommend

Miguel was great, he helped me get into my dream car today.

I had a very good experience

Working with Rich Passananti was one of the easiest car buying experiences I’ve ever had! Efficient, knowledgeable, and a kind person to work with. I’m so excited about my Acura! Thank you Rich!!!!

Justin provided one of the best car sales experiences in a long time. I appreciated the honesty, and transparency Justin provided during this experience. I would definitely come back and do this again!

All hands that assisted with the process of helping me get a car were incredible. Shout out to Demetrius who took care of me and was especially efficient.

Justin was extremely professional, helpful, and thorough in purchasing a new integra. Quick and easy process. Would recommend him to anyone in their car search.

Purchased my new 2026 Acura Integra here in Springfield. Carlos was amazing and extremely helpful. When I come to purchase again, I will definitely be looking for him.

Grateful for the service department for fixing my IXL same day service.

My experience at Springfield Acura with Rich Passananti was great as usual. He very professional and informative on Acura vehicles. I recommend this location for next Acura purchase.

Best service Best place to get a Acura Shout out to Andai for his amazing service!!

Demetrius was amazing, thorough, and incredibly helpful throughout the entire process. I was able to test drive the vehicle, and he worked hard to get me an amazing deal. I absolutely love my new ADX!

Demetrius was very helpful fr throughout the whole process from test drive to purchase. He is Knouledgeable 3 knows what he is talking about. Would recommend him to anyone interested in an Acura!

The sales rep Justin was cool. He got me what I asked for at the price I wanted.

I recently purchased an Acura ADX and had a fantastic experience with my salesman, Demetrius. From the moment I arrived, he welcomed me and my wife with a friendly smile and took the time to understand my needs. Demetrius went above and beyond to ensure I felt comfortable throughout the buying process. I highly recommend him if you're looking for a new vehicle. His professionalism and commitment to his clients are exceptional!

Wonderful Customer Service reps specially Richard Passanti and Nabil Ghoneim!

I had an amazing experience with my service call Chris went above and beyond and provided exceptional customer service. Thank you!

If I could give them 6 stars, I honestly would. A big thank you to Richard, his Manager, and Manny for making my very first car purchase as smooth as possible. I didn't feel pressured and we were able to work out a deal so both sides were happy. I went to a few different car dealerships and not a single one of them came even close to Springfield Acura 👍

Richard Morales was a pleasure to work with, and I’m not exactly easy to deal with. Thank you Richard.

Richard morales helped get me an amazing deal really was such a pleasure!

(Translated by Google) "Excellent experience at Springfield Acura! We want to especially thank Richard Morales for his professionalism and kindness. It was a lengthy process due to external insurance issues, and Richard stayed overtime on three separate occasions just to help us resolve everything and put our minds at ease. Thanks to his patience and dedication, we left happy with our Acura MDX. If you're looking for someone honest who truly cares about the customer, look for Richard Morales!" (Original) "¡Excelente experiencia en Springfield Acura! Queremos agradecer especialmente a Richard Morales por su profesionalismo y amabilidad. ... Read More

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Google - May 12, 2026

(Translated by Google) "Excellent experience at Springfield Acura! We want to especially thank Richard Morales for his professionalism and kindness. It was a lengthy process due to external insurance issues, and Richard stayed overtime on three separate occasions just to help us resolve everything and put our minds at ease. Thanks to his patience and dedication, we left happy with our Acura MDX. If you're looking for someone honest who truly cares about the customer, look for Richard Morales!" (Original) "¡Excelente experiencia en Springfield Acura! Queremos agradecer especialmente a Richard Morales por su profesionalismo y amabilidad. Fue un proceso largo por temas externos del seguro, y Richard se quedó tiempo extra en tres ocasiones distintas solo para ayudarnos a resolver todo y que estuviéramos tranquilos. Gracias a su paciencia y dedicación, logramos salir felices con nuestro Acura MDX. ¡Si buscan a alguien honesto y que realmente se preocupe por el cliente, busquen a Richard Morales!"

Terrific experience with Sean who helped us find the right Acura for us. Very helpful, excellent product knowledge and nice personal touches. Ask for Sean when you come here.

Had a great experience with Demetrius Phillander today. Gave my brother and I a great experience, was very patient and answered all of our questions and concerns with positive attitude. 🤩🤩 definitely coming back.

Shawn , was great to work with ! Explained everything and made my purchase super easy !

I test drove a few cars with Demetrius. He was amazing. A++

Best dealer Best service Andai takes care like a king

I love it here! I bought my 2020 RDX here almost 2 years ago and I come back for an oil change every 2/3 months. They treat me & my car so well! Josh from service always takes care of me, Tara is such a helpful sweetheart, the sales team is always willing to help, all the service guys are very professional. Most places will do the oil change and pretend they checked everything else. These guys actually check my car all around, I know because I’ve tested them haha. The waiting room is very cozy and has great coffee/tea although ... Read More

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Google - Apr 26, 2026

I love it here! I bought my 2020 RDX here almost 2 years ago and I come back for an oil change every 2/3 months. They treat me & my car so well! Josh from service always takes care of me, Tara is such a helpful sweetheart, the sales team is always willing to help, all the service guys are very professional. Most places will do the oil change and pretend they checked everything else. These guys actually check my car all around, I know because I’ve tested them haha. The waiting room is very cozy and has great coffee/tea although the wait is not long at all. I get my oil changes done in 30/40 mins and they always wash your car after which is always a plus. 10/10 recommend buying AND servicing your car here

Had an excellent experience and opted for the Acura over the near by Mercedes dealer. Purchased a lot of cars in my life and had the best experience with Richard Morales. Very nice, sincere, zero pressure, helpful. Exactly the kind of sales professional you want to deal with. If in the market for an Acura, come ask for Richard.

I recently purchased a new MDX from Sean & Michael at Springfield Acura and I couldn't be happier with the experience. From start to finish, the process was smooth and transparent and the pricing was excellent. No hard upselling from the Finance Dept. either which was refreshing. I can only highly recommend Springfield Acura for your next purchase.

We came in on Saturday, April 18th for the very first time, and our experience was beyond Wonderful! Everyone was super nice, friendly , and welcoming! Our salesperson, Richard Morales, was the ABSOLUTE BEST!!!! From the start, he was very professional, transparent, and did not put ANY pressure whatsoever on us. Our experience was truly wonderful and we are in love with our certified pre-owned 2024 Acura Integra A-Spec. I would highly recommend checking Springfield Acura and Richard Morales!!!

Had to take my TLX-Type S in for diagnostics. Apparently, my brake switch went bad. Chris Avila was AWESOME from the moment I walked in. My mechanic misdiagnosed a sensor code. After many attempts at HONDA, I told them to take my car to Acura. Chris listened to my dilemma and was helpful from beginning to end. If you need service, check out my man Chris and tell him, Rayne says hello!!

Bought a ZDX from Richard(salesman) here for my wife. It was a great experience and since the purchase they have been very friendly. We will definitely go back for our next Acura

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The car salesman are very professional! Got me what I wanted with a great deal! I recommend giving them a try!

Springfield Acura provided me with an excellent and smooth car leasing experience from the moment I walked in to the moment I stepped into my new car. I worked with Richard M. and Nabil, and they were transparent, patient and overall pleasant sales representatives. Thank you to both for helping me get my dream car; the drive to visit this dealership was worth it!

Thank you Nabil and Richard Morales for making my second car purchase easy and fun. I’m extremely happy with the price and service and my daughter is super excited about her new integra….. I will always refer you to all my friends and coworkers you guys are amazing 👍🏻👍🏻👍🏻👍🏻

I had an outstanding experience at Springfield Acura, and I can’t say enough great things about the team—especially Richard Morales and Sam in finance. From the moment I walked in, Richard Morales was incredibly professional, knowledgeable, and easy to work with. He really took the time to understand what I was looking for and made the entire car-buying process feel relaxed and stress-free. There was never any pressure, just honest guidance and genuine care to make sure I found the right vehicle. When it came time for financing, Sam made everything seamless. He clearly explained all the options, ... Read More

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Google - Apr 4, 2026

I had an outstanding experience at Springfield Acura, and I can’t say enough great things about the team—especially Richard Morales and Sam in finance. From the moment I walked in, Richard Morales was incredibly professional, knowledgeable, and easy to work with. He really took the time to understand what I was looking for and made the entire car-buying process feel relaxed and stress-free. There was never any pressure, just honest guidance and genuine care to make sure I found the right vehicle. When it came time for financing, Sam made everything seamless. He clearly explained all the options, answered every question patiently, and made sure I felt confident and comfortable with the final numbers. The paperwork process was quick, smooth, and completely transparent. Overall, the entire experience exceeded my expectations. The dealership is welcoming, well-organized, and truly focused on customer satisfaction. Huge thanks to Richard and Sam for going above and beyond—I highly recommend Springfield Acura to anyone looking for a top-notch car buying experience!

Richard P. has expressed professionalism and knows his job. He is phenomenal and I encourage anyone to utilize his services in acquiring a nice hot ride. Love the Acura family.

Rich was helpful and provided a pleasant experience. Thanks Rich!